Unified Communications

Unified Communication Collaboration Solutions

Our Cisco Powered Enterprise products are designed to enable efficiency for your employees and customers.

Voice/Unified Communications

Target the correct user profiles for your employees to enable first call resolution.

Key Voice Deliverables

  • Call control
  • Voicemail
  • Instant messaging
  • Mobility
  • Web conferencing

Contact Center

A seamless architecture allows you to access an agent anywhere in the world.

Key Contact Center Deliverables

  • Automated call distribution (ACD)
  • Skills and precision-based routing
  • World-class reporting and dashboards
  • Interactive voice response (IVR)
  • Web-based agent desktop
  • Email
  • Web Chat
  • Outbound dialing ASR/TTS
  • Speech analytics
  • Integrate with Voice apps and screen recording services
  • Leverage your legacy infrastructure if needed

TelePresence/Video

Leverage the power of video to enable productivity and promote innovation throughout your organization.

Key TelePresence/Video Deliverables

  • HD video and audio quality
  • Built to integrate
  • Language support
  • Multisite bandwidth
  • Advanced screen layouts
  • Custom video layouts
  • Audio mixer
  • Automatic noise reduction
  • Active lip synchronization
  • Speech analytics
  • Multiple microphones available

Interested in Unified Communications?

Do you want to know more about our Unified Communications solutions? Then please don't hesitate to contact us with our online contactform or email us through emea-sales@cameoglobal.com. Or call one of our country offices.

Contact Us

Our Partners

CISCO Systems
CloudBlu Cameo Global - Communication as a Service Solutions
Imagicle
Jabra headset and speaker phones solutions
PeterConnects Unified Communications - Contact Center
Plantronics
Polycom
QuesCom VoIP & Telecom application specialist